Overview
AI customer service chatbot for small and medium ecommerce businesses that resolves common questions using your help content.
Details
Lyro is the AI customer service agent within Tidio, a popular SMB-focused live chat and helpdesk platform. Lyro learns from your website content, FAQs, and product catalog to autonomously resolve common customer questions (shipping, returns, product details, order status) via web chat, Messenger, Instagram, and email. It is priced per conversation rather than per seat, making it accessible to small ecommerce shops. Lyro supports multiple languages and integrates with Shopify, BigCommerce, and WooCommerce.