Overview
AI agents and Now Assist within ServiceNow’s enterprise platform for IT, HR, customer service, and operations workflows.
Details
ServiceNow AI Agents and Now Assist provide AI capabilities throughout ServiceNow’s enterprise platform, IT service management, HR service delivery, customer service, and operations. Now Assist offers chat assistance, content generation, and workflow automation grounded in ServiceNow’s data and processes. AI Agents handle multi-step tasks autonomously across the ServiceNow platform and integrated systems.