Overview
Open-source conversational AI framework with voice agent capabilities, popular for on-prem and regulated deployments.
Details
Rasa is an open-source conversational AI framework with established adoption in enterprise chatbot deployments, now extended with voice agent capabilities. Rasa supports custom NLU, dialog management, and voice integration with telephony providers and ASR/TTS services. The framework is particularly valued for self-hosted, on-prem deployments where customer data must stay within infrastructure boundaries. Rasa is one of the longest-running OSS conversational AI platforms.