Overview
Customer experience AI platform with autonomous agents and copilots for support across email, chat, voice, and messaging.
Details
Netomi is an enterprise AI customer experience platform offering autonomous AI agents (Sanctioned Generative AI), agent copilots, and analytics across all support channels. Its agents are designed for high accuracy in regulated and brand-sensitive industries through curated knowledge sources, action-taking integrations, and policy guardrails. Netomi serves brands like WestJet, Westwing, and Brex. The platform supports 100+ languages and integrates with major helpdesks and CRMs.
Tags
customer-support, autonomous-agent, voice, enterprise, omnichannel