Overview
Mobile-first customer service platform with AI agents and bots tailored for gaming, fintech, and consumer apps.
Details
Helpshift is a mobile-first customer service platform with strong adoption in gaming, fintech, and consumer mobile apps. Its AI suite includes autonomous agents that resolve in-app issues, intent classification, smart routing, and an agent copilot. Helpshift is differentiated by its native mobile SDK, deep integration with mobile customer journeys, and specialized features for gaming (player support, account recovery, fraud handling). Customers include Supercell, Microsoft, and Virgin Mobile.