Overview
Enterprise AI platform offering autonomous agents for IT, HR, customer support, and operations grounded in domain-specific LLMs.
Details
Aisera provides agentic AI for enterprise service desks, with products spanning IT support, HR support, customer service, and sales operations. Its AI Copilot deflects tickets, automates workflows in ServiceNow, Jira, Workday, and Salesforce, and orchestrates across systems. Aisera uses a mix of its own AiseraGPT models and frontier LLMs, plus retrieval-grounded answering and an agentic action layer. The platform serves Fortune 500 companies including Dartmouth, Workday, and McAfee.